HVAC Contractor Marketing Glossary
A/B Testing
A strategy where two versions of an HVAC landing page, ad, or email are compared to see which produces more service calls or conversions.
Ad Extensions
Additional details in HVAC PPC ads—like phone numbers, service areas, or “Schedule Now” links—to boost visibility and clicks.
AI SEO (Artificial Intelligence SEO)
Using AI tools and machine learning to improve HVAC website rankings. AI SEO can analyze competitor websites, suggest keywords, and optimize content faster than manual methods.
Analytics
Collecting and analyzing data about website visitors, call tracking, and HVAC ad performance to identify what generates leads.
Attribution Model
A system for assigning credit to marketing channels (SEO, PPC, email) when homeowners schedule service, helping you measure ROI.
Bounce Rate
The percentage of visitors who leave your HVAC site after viewing only one page—often a sign of poor user experience.
Brand Awareness
How familiar homeowners are with your HVAC brand in your local service area.
Buyer Persona
A detailed profile of your ideal HVAC customer, including demographics, pain points, and buying behavior.
Call-to-Action (CTA)
A prompt like “Book Your AC Tune-Up” to encourage action.
Click-Through Rate (CTR)
How often users click your HVAC ads or search listings.
Content Marketing
Publishing HVAC blogs, videos, and guides to attract organic traffic and build trust.
Conversion Rate
The percentage of website visitors who become leads or customers.
CRM (Customer Relationship Management)
Software like ServiceTitan, Housecall Pro, or FieldEdge that tracks HVAC leads, schedules jobs, and measures marketing performance.
Conversational Search
A search experience where users ask natural-language questions, and AI-powered results deliver direct answers—important for HVAC companies targeting voice search.
Direct Mail Marketing
Postcards or flyers mailed to homeowners promoting HVAC services.
Display Advertising
Banner ads displayed across websites to raise HVAC brand awareness or retarget prospects.
Email Marketing
Automated HVAC email campaigns to engage leads and retain customers.
Engagement Rate
Interactions (likes, shares, comments) your HVAC content receives on social media.
Entity Optimization
Structuring your HVAC website content around entities (people, places, services) to improve relevance and visibility in AI-powered search results.
Funnel (Marketing Funnel)
The journey homeowners take from awareness to booking HVAC service.
Facebook Ads
Targeted ads on Facebook to drive HVAC leads.
Geo-Targeting
Displaying HVAC ads based on a homeowner’s location.
Generative Search Experience (GSE)
An AI-driven search result that creates a summarized answer at the top of Google results. HVAC companies need strong, authoritative content to be included.
Google Ads (PPC)
Google’s advertising platform for HVAC contractors.
Google Business Profile (GBP)
Your HVAC business listing on Google Maps and search.
HubSpot CRM
A CRM platform used to automate HVAC marketing and sales tracking.
Impressions
The number of times your HVAC ad or listing is displayed.
Inbound Marketing
Attracting HVAC leads organically through helpful content and optimized search presence.
Keyword
Search phrases like “AC repair near me.”
Keyword Density
How often keywords appear in your HVAC website copy.
Knowledge Graph
Google’s database of entities and relationships. Optimizing your HVAC business info helps you show up in AI-generated search summaries.
Landing Page
A dedicated HVAC page designed to convert visitors into leads.
Lead Generation
Strategies to capture HVAC prospects’ contact information.
Local SEO
Improving your HVAC visibility in local search and Maps.
Language Model
An AI model (like ChatGPT) used to generate SEO-optimized HVAC content and FAQs.
Marketing Automation
Software that automates HVAC emails, posts, and follow-ups.
Meta Description
A summary of an HVAC page shown in search results.
Organic Traffic
Visitors who find your HVAC website naturally via search.
Outbound Marketing
Cold calls, mailers, and ads that push HVAC promotions to potential customers.
Pay-Per-Click (PPC)
Ads that charge per click, such as Google Ads for HVAC services.
Prompt Engineering
Crafting effective instructions (prompts) to guide AI tools in generating HVAC content.
Press Release Marketing
Announcements to increase HVAC brand visibility and backlinks.
Retargeting
Showing ads to homeowners who visited your HVAC website but didn’t convert.
ROI (Return on Investment)
Measures your HVAC marketing profitability.
Schema Markup
Code added to your HVAC website to help search engines understand content and display rich results like FAQs and reviews.
SEO (Search Engine Optimization)
Improving your HVAC website’s ranking in search engines.
SERP (Search Engine Results Page)
Search results shown for an HVAC query.
ServiceTitan
HVAC software that integrates operations, scheduling, and marketing analytics.
Tracking Pixel
Code that tracks HVAC user behavior on your site.
Target Audience
Homeowners most likely to need HVAC services.
User Experience (UX)
How easy and satisfying it is to use your HVAC website.
Video Marketing
HVAC videos that build trust and explain services.
Voice Search Optimization
Preparing HVAC website content to answer spoken queries through smart speakers and voice assistants.
Web Hosting
Service that makes your HVAC website accessible online.
Website Conversion
When a visitor schedules HVAC service or contacts you via your website.
Zero-Click Search
When Google answers HVAC questions directly on the search results page, reducing the need for clicks.