What Are the Top 4 Ways to Get More 5-Star Reviews for Your HVAC Business?
How HVAC Companies Get More Reviews
Increase HVAC Google reviews
At All Contractor Marketing, we know that online reviews can make or break an HVAC business. A steady stream of 5-star reviews builds trust, improves search rankings, and helps potential customers feel confident choosing you over a competitor.
How All Contractor Marketing Helps HVAC Companies Get More Reviews
Here are the top 4 ways we help HVAC companies like yours get more glowing reviews.
- Ask Before Leaving the Job
Timing is everything. The best moment to ask for a review is right after you’ve completed a job and the customer is feeling happy with your service. This is when their satisfaction is at its peak, and they’re more likely to take a few moments to leave a positive review.
Train your technicians to simply ask:
“If you were happy with our service today, would you mind leaving us a quick review?”
It’s straightforward, personal, and effective.
2. Use TapTo® Review Cards with a Direct Review Link Embedded
We’ve taken the hassle out of leaving a review. With TapTo® Review Cards, customers can simply tap their phone on your branded NFC card and be taken directly to your review page—no searching, no complicated steps.
Because the link is already embedded, customers can leave their feedback instantly while you’re still on site. It’s fast, convenient, and has an incredibly high conversion rate.
3. Follow-Up with a Review Link via Email and Text
Even when you ask on-site, some customers may get busy and forget. That’s why follow-up is critical. A quick thank-you email or text with a direct review link reminds them of the great service they received.
We recommend sending this follow-up within 24 hours of the job to keep the experience fresh in their mind.
4. Always Reply to Every Review
Getting the review is only part of the process—replying to each one shows your customers that you care about their feedback. Thank customers for positive reviews and address any concerns mentioned in less-than-perfect reviews.
Your responses are public, which means potential customers will see that you value communication and stand behind your work.
Why 5-Star Reviews Are Essential for HVAC Business Growth
Getting more 5-star reviews isn’t complicated—it’s about making it easy for customers and consistently following through. At All Contractor Marketing, we help HVAC companies implement these strategies using tools like TapTo® Review Cards, automated follow-ups, and review management systems that make the process seamless.
If you want to boost your online reputation and grow your business, we can help you put these review-winning strategies into action. Contact us to request more information.
